State Farm® Insurance Agent Mark Krueger
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthew Milk
March 19, 2025
"Ashley has been super helpful with the various insurance inquiries I’ve had over the years."
"Hi Matt, thank you for your 5 stars! We think Ashley does an outstanding job and we're glad you think so as well!"
Dom Pucci
March 7, 2025
"Great service always helps out and is very kind. I recommend"
"Hi Dom, thank you for the kind words, the team loves to get this feedback! That is what we strive for, making sure you are taken care of! "
Monica Clark
December 20, 2024
"Whenever I contact Mark’s office for anything he and his staff are courtesy, responsive, and considerate of my time. Thank you Mark, Ashley and Dallas."
"Thanks Monica. It's a pleasure taking care of you and your family's insurance and financial service's needs."
James H
November 20, 2024
"Mark and State farm find any way to not pay a claim. My daughter got into an accident, we sent the car to where they told us to. They did not fix it and it overheated and needed a head gasket. They refused to pay due to my daughter driving it till it overheated. What!!!???? It was leaking from the accident. They did not fix right, so it overheated. STILL PART OF THE ACCIDENT!"
"James, upon hearing of your challenge and speaking with you, I had worked diligently with the claim rep and claim management to review the details of this claim. I made sure that all aspects of the claim were reviewed and confirmed it was thoroughly vetted. It is unfortunate that the blown head gasket damage, that occurred after the collision and initial repair, were not covered. However, as we discussed that damage was not the result of the collision which is why we could not pay for it."
Cory Wasilewski
November 19, 2024
"I recently had someone hit my vehicle unattended. Mark Krueger and his team helped me file a claim and walk me through the process of getting my car fixed. Very knowledgeable and responsive group. Would highly recommend."
"Thank you for your 5-star review Cory! We appreciate your business very much!"
Bonnie O'Connell
September 24, 2024
"We've been with Mark Krueger for about 6 yrs. We wouldn't go any place else. Our questions are always answered, phone calls always returned, and everything is done so quickly and as promised. Marks support staff is excellent."
"Hi Bonnie, we love having you as a customer! Thank you for your kind words, I know Team Ashley and Dallas appreciate you. We will continue to work hard to earn that 5 star rating!"
Robert Sharp
August 23, 2024
"I have been a Mark Krueger client for many years (20+). He and his office staff have always been professional and courteous. I spoke to Dallas today and she was great. Thank you."
"Hi Bob, thank you for the kind words and recognizing Dallas. You have been an excellent long time customer and we appreciate your business very much!"
Elizabeth Eyles
May 24, 2024
"The best State Farm and insurance company! I love them!! I highly recommend Mark and his staff. Dr. Beth Eyles"
"Thank you for the five star review Dr Eyles. We will continue to work hard to maintain it. We also love having you as our neighbor! :)"
David Marshall
February 29, 2024
"Best insurance office around. Mark and his Team are energized, trustworthy, and extremely professional. We had the pleasure of working with Ashley Bedow who coached us through the entire process. Due to us not having this relationship with our prior insurance agent, it was determined that we were severely underinsured and could have been liable for major expenses had they come up. We are now properly insured and we can thank Ashley Bedow and the rest of the team at Mark Krueger's Office."
"Hi Dave, thank you for the glowing review. Ashley Bedow does a great job for our customers because she is concerned about the families we insure having the right coverage. She exemplifies the importance of putting our customers needs first!"
aspen hotchkiss
January 29, 2024
"I would not recommend. Very untrustworthy."
"Hi Aspen, I don't see you in our records as a customer. If there is something I can help you resolve please contact me. Is this with State Farm or my office? Thank you, Mark"
Dennis Gunter
January 6, 2024
"Great Service!!! From great people"
"Thank you Dennis! It's a pleasure serving great, long time customers like you and your family!"
Bill Coots
December 14, 2023
"Great place"
"Thank you Bill for the 5 stars!"
vape2go
November 29, 2023
"I got a call from Beata and she is very helpful and sweet I recommend anybody want insurance just contact BEATA !"
"Thank you!"
Greg M
March 8, 2023
"We just started with Mark and his team. I'm looking forward to seeing how they will do. Wish they had Saturday hours."
"Hi Greg, thank you for the opportunity to insure your cars and home. We are available to meet on Saturdays and evenings by appointment. Let us know if there any other adjustments we can make to better serve your home and auto insurance needs."
Maria Battaglia
January 26, 2023
"I spoke with Ashley on the phone; looking for quotes. She was friendly, helpful and knowledgeable. She explained all my options😊"
"Thank you Maria! Ashley does a fantastic job helping or valuable customers with the auto insurance and home insurance. We appreciate your business and will continue to work hard to earn that 5 Star review!"
JIM HUGHES
September 30, 2022
"Mark Krueger and his two professional staffers with the names Ashley and yes Ashley are the most competent and customer centric insurance staff I have ever met. Rely on a team that can help guide you thru the world of insurance risk...Rely on Mark and his staff. You will be served well. Jim Hughes, Business Risk Solutions"
"Thank you Jim. With your years of experience in the risk management business this is greatly appreciated. We'll continue to work hard to take care of your needs."
Mike Podraza
June 30, 2022
"Service has always been 5 stars!"
"Hi Mike we appreciate the Five Stars. Thank you for being such a dedicated customer. We'll continue to work hard for those stars!"
J C
April 2, 2022
"Great office."
"Thanks JC, we sincerely appreciate the 5 STARS!!"
Danny Bell
March 26, 2022
"I've been doing business with State farm for over 50 years great place to be all the employees and Mark cougar himself are very nice area helpful"
"Thank you Danny. It’s been a pleasure taking care of your inspection needs. We’ll continue working hard to keep the five stars!"
william seedorf
February 10, 2022
"Top quality service from Mark and his associates. Posts in neighbors about another State Farm agent in Huntley show that Mark is the top agent to deal with. Personable and helpfuf."
"Thanks for the compliments, Bill! We've got a great team and glad to see it's noticed. Have a good one!"
clint wallin
February 4, 2022
"Mark is a GREAT agent! I have been a client of his for 20+ years! He has been there to help me through all of the different stages in life. Highly recommend Mark and his team!"
"Thank you Clint. It's been a pleasure taking care of you and your family and watching you grow through the various stages of life. We'll continue to work hard to make sure you're taken care of!"
Joseph Wagner
February 2, 2022
"Had to get there but the drive was worth it. Was able to get ID cards right away and then they mailed me the "official" ones."
"Hi Joe, thank you for your business! I’m glad the Team was able to take care of you. We really appreciate you being such a long time customer!!"
Linda Forester
December 15, 2021
"I've been with Mark Krueger for many years, great guy. Does a Wonderful job!"
"Linda, thank you very much! I really appreciate working with you. It has been a long time! :)"
Dan Kern
August 25, 2021
"Mark is an all-around great person. He and his team have a passion for delivering exceptional service to their clients. I would highly recommend Mark Krueger for all of your insurance needs!"
"Thank you Dan. We appreciate you knowing how hard we work for our customers!"
Victoria Paton
August 24, 2021
"Mark is friendly, helpful, and knowledgeable. He assisted me in discovering that my auto insurance policy was less than desirable, and got me set up with something far more beneficial for myself and my family. 10/10 would recommend!"
"Thank you for the Five Stars Victoria!"