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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bonnie O'Connell

Bonnie O'Connell

September 24, 2024

5  out of  5
rating by Bonnie O'Connell
"We've been with Mark Krueger for about 6 yrs. We wouldn't go any place else. Our questions are always answered, phone calls always returned, and everything is done so quickly and as promised. Marks support staff is excellent."
We responded:
"Hi Bonnie, we love having you as a customer! Thank you for your kind words, I know Team Ashley and Dallas appreciate you. We will continue to work hard to earn that 5 star rating!"
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Robert Sharp

August 23, 2024

5  out of  5
rating by Robert Sharp
"I have been a Mark Krueger client for many years (20+). He and his office staff have always been professional and courteous. I spoke to Dallas today and she was great. Thank you."
We responded:
"Hi Bob, thank you for the kind words and recognizing Dallas. You have been an excellent long time customer and we appreciate your business very much!"
Profile photo of Elizabeth Eyles

Elizabeth Eyles

May 24, 2024

5  out of  5
rating by Elizabeth Eyles
"The best State Farm and insurance company! I love them!! I highly recommend Mark and his staff. Dr. Beth Eyles"
We responded:
"Thank you for the five star review Dr Eyles. We will continue to work hard to maintain it. We also love having you as our neighbor! :)"
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David Marshall

February 29, 2024

5  out of  5
rating by David Marshall
"Best insurance office around. Mark and his Team are energized, trustworthy, and extremely professional. We had the pleasure of working with Ashley Bedow who coached us through the entire process. Due to us not having this relationship with our prior insurance agent, it was determined that we were severely underinsured and could have been liable for major expenses had they come up. We are now properly insured and we can thank Ashley Bedow and the rest of the team at Mark Krueger's Office."
We responded:
"Hi Dave, thank you for the glowing review. Ashley Bedow does a great job for our customers because she is concerned about the families we insure having the right coverage. She exemplifies the importance of putting our customers needs first!"
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aspen hotchkiss

January 29, 2024

1  out of  5
rating by aspen hotchkiss
"I would not recommend. Very untrustworthy."
We responded:
"Hi Aspen, I don't see you in our records as a customer. If there is something I can help you resolve please contact me. Is this with State Farm or my office? Thank you, Mark"
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Dennis Gunter

January 6, 2024

5  out of  5
rating by Dennis Gunter
"Great Service!!! From great people"
We responded:
"Thank you Dennis! It's a pleasure serving great, long time customers like you and your family!"
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Bill Coots

December 14, 2023

5  out of  5
rating by Bill Coots
"Great place"
We responded:
"Thank you Bill for the 5 stars!"
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vape2go

November 29, 2023

5  out of  5
rating by vape2go
"I got a call from Beata and she is very helpful and sweet I recommend anybody want insurance just contact BEATA !"
We responded:
"Thank you!"
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Greg M

March 8, 2023

5  out of  5
rating by Greg M
"We just started with Mark and his team. I'm looking forward to seeing how they will do. Wish they had Saturday hours."
We responded:
"Hi Greg, thank you for the opportunity to insure your cars and home. We are available to meet on Saturdays and evenings by appointment. Let us know if there any other adjustments we can make to better serve your home and auto insurance needs."
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Maria Battaglia

January 26, 2023

5  out of  5
rating by Maria Battaglia
"I spoke with Ashley on the phone; looking for quotes. She was friendly, helpful and knowledgeable. She explained all my options😊"
We responded:
"Thank you Maria! Ashley does a fantastic job helping or valuable customers with the auto insurance and home insurance. We appreciate your business and will continue to work hard to earn that 5 Star review!"
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JIM HUGHES

September 30, 2022

5  out of  5
rating by JIM HUGHES
"Mark Krueger and his two professional staffers with the names Ashley and yes Ashley are the most competent and customer centric insurance staff I have ever met. Rely on a team that can help guide you thru the world of insurance risk...Rely on Mark and his staff. You will be served well. Jim Hughes, Business Risk Solutions"
We responded:
"Thank you Jim. With your years of experience in the risk management business this is greatly appreciated. We'll continue to work hard to take care of your needs."
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Mike Podraza

June 30, 2022

5  out of  5
rating by Mike Podraza
"Service has always been 5 stars!"
We responded:
"Hi Mike we appreciate the Five Stars. Thank you for being such a dedicated customer. We'll continue to work hard for those stars!"
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J C

April 2, 2022

5  out of  5
rating by J C
"Great office."
We responded:
"Thanks JC, we sincerely appreciate the 5 STARS!!"
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Danny Bell

March 26, 2022

5  out of  5
rating by Danny Bell
"I've been doing business with State farm for over 50 years great place to be all the employees and Mark cougar himself are very nice area helpful"
We responded:
"Thank you Danny. It’s been a pleasure taking care of your inspection needs. We’ll continue working hard to keep the five stars!"
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william seedorf

February 10, 2022

5  out of  5
rating by william seedorf
"Top quality service from Mark and his associates. Posts in neighbors about another State Farm agent in Huntley show that Mark is the top agent to deal with. Personable and helpfuf."
We responded:
"Thanks for the compliments, Bill! We've got a great team and glad to see it's noticed. Have a good one!"
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clint wallin

February 4, 2022

5  out of  5
rating by clint wallin
"Mark is a GREAT agent! I have been a client of his for 20+ years! He has been there to help me through all of the different stages in life. Highly recommend Mark and his team!"
We responded:
"Thank you Clint. It's been a pleasure taking care of you and your family and watching you grow through the various stages of life. We'll continue to work hard to make sure you're taken care of!"
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Joseph Wagner

February 2, 2022

4  out of  5
rating by Joseph Wagner
"Had to get there but the drive was worth it. Was able to get ID cards right away and then they mailed me the "official" ones."
We responded:
"Hi Joe, thank you for your business! I’m glad the Team was able to take care of you. We really appreciate you being such a long time customer!!"
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Linda Forester

December 15, 2021

5  out of  5
rating by Linda Forester
"I've been with Mark Krueger for many years, great guy. Does a Wonderful job!"
We responded:
"Linda, thank you very much! I really appreciate working with you. It has been a long time! :)"
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Dan Kern

August 25, 2021

5  out of  5
rating by Dan Kern
"Mark is an all-around great person. He and his team have a passion for delivering exceptional service to their clients. I would highly recommend Mark Krueger for all of your insurance needs!"
We responded:
"Thank you Dan. We appreciate you knowing how hard we work for our customers!"
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Victoria Paton

August 24, 2021

5  out of  5
rating by Victoria Paton
"Mark is friendly, helpful, and knowledgeable. He assisted me in discovering that my auto insurance policy was less than desirable, and got me set up with something far more beneficial for myself and my family. 10/10 would recommend!"
We responded:
"Thank you for the Five Stars Victoria!"
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Maria Sanchez

April 20, 2021

5  out of  5
rating by Maria Sanchez
"Very friendly and prompt staff!"
We responded:
"Thank you Maria, we sincerely appreciate your business!"
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Matt Rychlik

March 2, 2021

5  out of  5
rating by Matt Rychlik
"I really like Mark Kruger‘s office because the girls that work there are super nice & very helpful, if I need information on something new they always call back, and always right away, plus remember details from the last time you contacted them. When I originally got my car insurance for multiple cars ,I got full coverage on 2 older cars that cost almost the same as liability and did not try up selling me on things I didn’t need."
We responded:
"Thanks for the great review Matt! We'll continue to work hard to keep the 5 Star review!!"
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Katie Weber

December 2, 2020

5  out of  5
rating by Katie Weber
"Our telephone conversation was very helpful. We were very glad Mark reached out to us."
We responded:
"Thank you for the 5 Star Review Katie! You're a great customer and we will continue to provide value by reviewing your needs and making appropriate recommendations."
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Peter Valdez

November 18, 2020

5  out of  5
rating by Peter Valdez
"Great agent. Client for over 20 years and have only had positive experiences. My family insures everything with Mark and we could not be happier!"
We responded:
"Hi Peter, you have been great customers since early in my career and it's an honor to take care of your insurance needs. Many thanks!"
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Mari Myers

November 3, 2020

5  out of  5
rating by Mari Myers
"Professionalism, attention to detail and willingness to do research the best solution possible...Mark is your man."
We responded:
"Thank you for your 5 Star vote of confidence Mari!"